Administrative Assistant II-Dental Scheduler

Details: PRIMARY FUNCTION  Operate telephone systems, schedules and greets patients and maintains dental records and patient information in a manner consistent with dental, administrative, ethical, legal, and regulatory requirements of the health center utilizing specific knowledge of dental terminology and health center procedures.  May perform other duties as assigned. ESSENTIAL FUNCTIONS  Maintains a professional attitude toward patient’s immediate dental/personal problems Provides clinical staff with needed patient information as appropriate Answers health center telephones, manages caller/patient needs with the appropriate dental service and writes concise notes or messages concerning the call Confirms volunteer dentists and dental hygienists scheduled times in clinic Schedules patient appointments to maximize customer service and efficient utilization of staff and volunteer providers Confirms patient appointments and informs patients of any required payments or other information necessary Checks patients in and out of clinic, accepts payments and makes payment arrangements, as needed Efficiently utilizes software, Centricity. Word and Excel to perform job function Completes all duties in accordance with HIPAA-Privacy and Confidentiality May drive agency or personal vehicle on company business

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